DELIVERY & RETURNS
DELIVERY
Delivery Locations
UK delivery only
Delivery costs
Standard delivery charge £3.50 – All orders to be dispatched within 1-3 business days, may be slightly longer at seasonal and busy periods
We can not be responsible for delays to your delivery due to courier/Royal Mail errors, delays or parcels being lost in the system. We have no control over delivery times and only provide these as an approx. guide
RETURNS
Should there be any missing items in your order we will send out a replacement parcel containing these one notified
If your parcel has not been delivered, or you believe it is lost in transit, we require a 14 days period to pass from the point of us sending the item out to having confirmation that the parcel is lost before a refund is processed
Any items damaged or broken in transit will be replaced so please contact asap
We reserve the right to refuse a refund should we feel the reasons stated are inaccurate, not valid or false
RETURNS POLICY
Items including sweets which have been opened can not be returned unless you feel that they are not fit for consumption, not edible or damaged
Personalised items can only be returned if an error has occurred on our behalf, please check all spellings of names and roles provided
We require photographic evidence for all damage to items
Items can be returned below:
Bells Creations
Skirlaugh Garden & Aquatic Centre
Hull Road
Skirlaugh
HU11 5AH