DELIVERY & RETURNS

DELIVERY

Delivery Locations 

UK delivery only

Delivery costs

Standard delivery charge £3.50 – All orders to be dispatched within 1-3 business days, may be slightly longer at seasonal and busy periods

 We can not be responsible for delays to your delivery due to courier/Royal Mail errors, delays or parcels being lost in the system. We have no control over delivery times and only provide these as an approx. guide

 

RETURNS

Should there be any missing items in your order we will send out a replacement parcel containing these one notified

If your parcel has not been delivered, or you believe it is lost in transit, we require a 14 days period to pass from the point of us sending the item out to having confirmation that the parcel is lost before  a refund is processed

Any items damaged or broken in transit will be replaced so please contact asap 

We reserve the right to refuse  a refund should we feel the reasons stated are inaccurate, not valid or false

 

RETURNS POLICY

Items including sweets which have been opened can not be returned unless you feel that they are not fit for consumption, not edible or damaged

Personalised items can only be returned if an error has occurred on our behalf, please check all spellings of names and roles provided

We require photographic evidence for all damage to  items  

Items can be returned below:

Bells Creations

Skirlaugh Garden & Aquatic Centre

Hull Road

Skirlaugh

HU11 5AH